Speak with a Local Plumbing Specialist
Call our primary line to discuss water heater problems, no-heat situations, or active plumbing leaks.
(315) 202-8009Emergency Safety Warning: Suspected Gas Odors
If you smell natural gas (a distinct sulfur or rotten-egg odor) or your carbon monoxide alarm sounds, evacuate all persons and pets from the premises immediately. Do not operate light switches, landline telephones, garage door openers, or any electrical appliances. From a safe distance outside the building, dial 911 or the National Grid emergency gas response line before contacting our office.
Active Water Leaks & Electrical Hazard Caution
Do not enter standing water if electrical appliances, water heater controls, or extension cords are submerged. If it is safe to do so without stepping into water, turn off the water supply valve to the water heater or your property's main water meter valve to stop active flooding. Never attempt to dismantle gas burner valves or high-voltage electric elements yourself.
What Information to Have Ready When Calling
Having a few details ready allows our technician to provide clear preliminary diagnostic guidance over the phone.
Equipment Type & Fuel
Note whether your water heater is natural gas, electric, indirect boiler-fed, or tankless, along with the brand (e.g., Bradford White, Rheem, A.O. Smith).
Approximate System Age
Check the rating plate sticker on the side of the tank. The manufacture date or serial number helps us determine if a repair or replacement is appropriate.
Specific Failure Symptoms
Describe whether water is lukewarm, completely cold, discolored, rumbling loudly, or actively weeping from the tank base or relief valve pipe.
Property Type & Shutoff Location
Let us know if your home is a single-family house, apartment, or condo, and whether you know where your main water shutoff valve is located.
Verified Business Information
Business Name: NY Plumbing
Dispatch Phone: +1 (315) 202-8009
Mailing Address: 17 Richmond St, Islip, NY 11751, USA
Primary Location: Islip, Suffolk County, New York
Google Profile: View NY Plumbing on Google Maps
Service Area Directory: Review All Service Neighborhoods
Privacy Policy Notice
NY Plumbing operates a phone-first informational website. We do not collect personal identifying information, names, email addresses, or physical addresses through online submission forms, chat widgets, or tracking cookies on this site. When you call our telephone number, your phone number and any information you verbally disclose are used strictly to evaluate your plumbing service request, coordinate dispatch, and communicate regarding requested mechanical work. We do not sell, rent, or distribute telephone numbers or customer records to third-party marketers.
Website Terms of Use & Disclaimers
The technical information, diagnostic explanations, maintenance checklists, and guidance published on this website are provided solely for general educational purposes. Plumbing, gas, and hydronic heating systems operate under high hydraulic pressures, extreme temperatures, and volatile combustible gases. Homeowners should never dismantle gas appliances, adjust combustion safety limits, or touch electrical water heater controls. NY Plumbing expressly disclaims liability for damages or injuries resulting from DIY repair attempts. All professional services are subject to on-site physical evaluation and direct agreement between the customer and service personnel.